1. Introduction
Welcome to KatangaCongo.com (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website.

2. Data Controller
KatangaCongo.com is the data controller responsible for managing your personal data.
Contact Information:

  • Email: admin@katangacongo.com

  • Address: Lubumbashi

3. Information We Collect
We may collect different types of information, including:

  • Personal Data: Information that identifies you directly or indirectly, such as name, email address, phone number, postal address, when you submit a contact form, register for a newsletter, or make a purchase.

  • Usage Data: Information about how you use and interact with our website, including IP address, browser type, pages visited, time and date of access, referring/exit pages, and other diagnostic data.

  • Cookies & Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons) to track activity on our website and hold certain information.

4. How We Use Your Information
We use the collected data for various purposes, including:

  • To provide, maintain, and improve our website and services.

  • To communicate with you: responding to inquiries, sending newsletters or updates (if you opt-in), and providing customer support.

  • To process transactions (if applicable) and manage orders or purchases.

  • To monitor and analyze usage of the website, diagnose technical problems, and improve user experience.

  • To send you promotional or marketing communications (only if you agree).

  • To enforce our Terms of Service, protect our rights or property, or comply with legal obligations.

5. Legal Basis for Processing
Depending on the situation, we rely on one or more of the following legal bases for processing your personal data:

  • Consent: When you have given us your consent (for example, to receive marketing communications or cookies).

  • Contractual Necessity: When processing is necessary to perform a contract (for example, when you place an order or register).

  • Legitimate Interests: When we have a legitimate interest (e.g., to improve the website, manage security), unless overridden by your rights.

  • Legal Compliance: When required by law to process data (e.g., regulatory or tax obligations).

6. Sharing and Disclosure of Your Information
We may share your personal information with:

  • Service Providers: Third-party vendors who help us run the website (e.g., web hosting, payment processors, email service providers).

  • Business Partners: If you choose to participate in promotions, events, or other offerings run with partners.

  • Legal Authorities: When required by law, subpoena, or government request.

  • Affiliates or during a business transfer: In case of merger, sale, or transfer of business assets.

We require that third parties respect the security of your personal data and treat it in accordance with this Privacy Policy.

7. Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include administrative, technical, and physical safeguards.

However, no method of transmission over the Internet or electronic storage is fully secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Cookies and Tracking Technologies

  • We use cookies to improve your experience, analyze usage, and for advertising purposes (if relevant).

  • You can control cookies via your browser settings (e.g., block or delete them), though this may impact how the website functions.

9. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct or update inaccurate or incomplete data.

  • Erasure (“Right to be forgotten”): Ask us to delete your personal data, subject to legal or contractual limitations.

  • Restriction: Request that we restrict or limit how we process your data.

  • Data Portability: Receive your data in a structured, commonly used, machine-readable format.

  • Objection: Object to our processing of your personal data (e.g., for marketing).

To exercise any of these rights, please contact us at admin@katangacongo.com We may ask for proof of identity before processing your request.

10. International Transfers
If we transfer your personal data to countries outside Uganda or your own country, we will ensure that appropriate safeguards are in place and that data protection standards are adhered to.

11. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Children’s Privacy
Our website is not intended for or directed to children under the age of [13 or 16, depending on standard / law]. We do not knowingly collect personal data from minors without parental consent. If we become aware that a child under that age has provided us with personal data, we will delete such information.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We will also post the updated policy on this page and, if necessary, notify you (for example, via email) of significant changes.

14. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: admin@katangacongo.com

  • Address: Lubumbashi DRC